Our national deliveries are made with the DHL courier. Delivery takes 2 working days, 5/6 working days for areas with more difficult access; Once the order has been sent, you will receive an e-mail from the Courier.
Our international deliveries are made by the courier DHL Express. Expected shipping and delivery times vary from country to country. We aim to deliver all orders worldwide within 3-4 business days.
We are unable to provide the import tax and duty of specific destination country. The payment of these import taxes is the sole responsibility of the Customer. GIRELLIBRUNI.COM does not deliver to P.O. Boxes. According to the international laws governing the trade of imports and exports, orders from GIRELLIBRUNI.COM are shipped outside the EU with an official invoice stating the exact total amount of goods purchased in euros.
If for any reason you are not satisfied with your order or you need a different size, you have 14 days from delivery to request a size change or 5 days to ask for a return. At the end of these deadlines, unfortunately we cannot offer you a refund, but only an exchange within the next 21 days.
We will be happy to accept returns of items as long as they are in their original condition, with tags. Returned items must not be washed, worn or altered. They must also reach us in the original packaging.
The item will be exchanged or a refund will be made within a maximum of 30 days upon receipt of the returned product.
If you wish to return or exchange your item, send us an email to firstname.lastname@example.org
In the following cases, we can only guarantee partial refunds:
The item is not in its original condition; Damaged or missing parts not due to our error.
Return is requested after more than 5 days from its delivery